Delivery & Pickup in Quebec
Besides the selling of rugs, we also offer customers a range of other carpets services such as cleaning, repair, rentals and professional appraisals. Should you require any servicing or if you are simply interested in a carpet you found on our website, we can make arrangements to have it delivered to you. Please contact us at [email protected] or call us at (514) 735-1958.
Here below is price information regarding delivery and pickup:
|Pick-up in Montreal||$95|
|Delivery in Montreal||$95|
|Pick-up in South/North Shore of Montreal||$105|
|Delivery in South/North Shore of Montreal||$105|
|Pick-up outside Montreal & Laval||$105 + $1.23/km|
|Delivery outside Montreal & Laval||$105 + $1.23/km|
|*Additional handling charges applicable if the carpets & area are not ready for pick up|
BashirCarpets.com uses UPS as its main shipping partner. All online orders placed via the BashirCarpets.com website will be handled professionally and delivered by UPS. All amounts are in Canadian dollars. Our shipping costs are valid for Canada and the continental United States. These costs include the packaging, the handling, the shipping fee and insurance for all products. We ship all orders within 3 business days following payment reception.
1. What about shipping & delays in delivery?
Due to increased order volume and the impact COVID-19, orders placed after March 19, 2020 will experience shipping delays. We will update this page with more information as we monitor the situation. However please note that as of May 25th, 2020, our physical Montreal store has been re-open and we are doing our best to ship you your orders within 3 business days.
2. What about free ground shipping on all rugs?
This is valid on all rug purchases made online on BashirCarpets.com or TapisBashir.com no code required. Valid only on standard ground shipments within Canada and the continental United States. Not valid on international or expedited shipments.
3. Do I need to be at home to accept my delivery when it arrives?
If you are unavailable at time of delivery, UPS will leave your ordered rug(s) in a safe place at their facilities until you arrive home. However, we strongly suggest you be present to accept your delivery in person although it is not mandatory.
4. Can I track my order while in shipment? How?
After you have placed your order, you will receive a confirmation email from BashirCarpets.com. Once your order has been shipped, we will contact you again with the necessary shipping/tracking information. You may use that information to login at the UPS website to track your shipment by confirmation number.
5. How will I be contacted if I don’t have an email address?
You do not need an email address to order a carpet from BashirCarpets.com. Once your order is placed online or via phone, you will receive a phone call from our Customer Care department with details regarding your order details and any other questions you may have.
Please Note: There are no combined shipping or pickups.